tudorsrus Terms & Conditions

Please read carefully. By placing an order with TUDORSRUS this constitutes your agreement to the terms noted below.

Sale Agreement

1.All watches sold will remain the property of Tudorsrus Ltd until payment has been received in full.

2.Tudorsrus Ltd warrants that all pre-owned watches are authentic items e.g. not fakes or copies.

3.Pre-owned watches sold from this website will be provided with a 14 day return policy (UK only). Please inform Tudorsrus by phone or email should you wish to return a watch within 24 hours of receipt. Watches must not be worn, altered, protective stickers should be intact and overall, the watch should be returned in the exact condition it was supplied in. Returned watches will be inspected by Tudorsrus and a refund made less the cost of the original postage. Any watch returned should be well packaged and adequately insured for any loss, damage or theft. Upon receipt Tudorsrus will refund or exchange via the same payment method as received.

4.When a watch has been specially ordered for a customer, this will be exempt from a return unless the goods are faulty.

Pricing and Payment

  1. The prices shown are in GBP Sterling. Payment should therefore always be made in GBP currency.
  2. Tudorsrus reserves the right to amend the listed priced on the website. In the unlikely event of a pricing error Tudorsrus will not be held liable to supply a watch at the incorrect price.
  3. Tudorsrus watches are sold under the VAT Margin Scheme This is a UK scheme for pre-owned goods. The prices advertised are NETT. Goods purchased under this arrangement have no VAT element within the prices, and therefore there is no VAT reclaimable by the purchaser.
  4. The price of each watch includes free delivery by Royal Mail special Delivery in the UK. Watch accessories such as watch straps, cases and winders are subject to a £5.00 delivery charge.
  5. Payment must be made in full prior to dispatch of goods.
  6. Tudorsrus will accept a deposit of 10% to secure a stock item. For watches on special order this is subject to discussion.
  7. Payment may be taken in the following way:

– Bank transfer (CHAPS, BACS or Faster payment)
– By the methods accepted by the payment provide - i.e the Debit/Credit Cards listed at the foot of the webpage.

Availability

  1. Although Tudorsrus endeavour to hold stock of all the items advertised for sale on our site this cannot be guaranteed, so that by acknowledging receipt of your order we are not creating a binding contract to supply what you have ordered but which we do not have in stock.

Delivery

  1. Watches supplied by Tudorsrus or their partner companies will be despatched within 2 working days hours of cleared funds received. RMSD deliver during weekdays and therefore a watch purchased during the weekend will arrive on a Tuesday or later by arrangement. A Saturday delivery may be possible at extra cost.
  2. Tudorsrus will ensure that each watch is securely packaged. Should the packaging show signs of damage this should be noted via the delivery agent and the buyer must not accept the item. This will be returned to Tudorsrus for inspection and redelivery.
  3. Tudorsrus will insure the item for outward transit only. Any returns must be suitably insured by the buyer.
  4. At times Tudorsrus may choose to use another courier.
  5. Tudorsrus will notify the buyer of a tracking number for their convenience.

Watch description and warranty

  1. All watches sold by Tudorsrus are classified as pre-owned, however some will be completely as new and never worn they have originally been sold by a manufacturer authorised distributor (AD)
  2. Tudorsrus specialise in the sale of pre-owned watches. 
  3. Tudorsrus will also supply pre-owned watches from various luxury manufacturers. Each watch will be prepared to a high standard for a retail sale and will be described accurately. As Tudorsrus wishes to ensure customer satisfaction on each occasion we will be pleased to discuss any watch in detail.
  4. All watches sold by Tudorsrus will be in good working order and will include a minimum Six Month Tudorsrus warranty unless otherwise stated. Some Pre-owned watches will carry the balance of the manufacturer’s warranty. Please consult the specific watch description for details.
  5. In line with the policies of all watch manufacturers, Tudorsrus warranty does not extend to external components (items like bezels, crystals, winding crowns, etc.),
  6. Some watches will have been previously enjoyed and therefore may show some signs of wear to the bracelet, leather strap, case etc. 
  7. In general, water resistance is not a permanent characteristic for which Tudorsrus can issue a warranty, because the function of the built-in sealing elements may deteriorate over time and with daily use. We strongly recommend that customers have water resistance checks carried out in line with the manufacturer’s recommendations.